Privacy and Cookie Policy

This privacy policy explains how Predictive Solutions company (we, PS, contact information below) collects and uses information when you visit and use our website predictive.solutions.

What data do we collect?

PS collects the following data:

  • Personal identification information (name, email address) explicitly requested in online forms
  • Other personal information you may voluntarily provide us in your message (like phone number, organization you represent, etc.)
  • Information we collect as you navigate through our Website, including IP addresses, cookies, unless you have refused to accept cookies in your browser settings (please see Cookies section for more detailed information)

How do we collect your data?

You directly provide PS with most of the data we collect. We collect data and process data when you:

  • Fill in online forms (newsletter subscription, brochure request, order for any of our products or services)
  • Provide feedback via email.
  • Use or view our website via your browser’s cookies.

How will we use your data?

PS collects your data so that we can:

  • Send you information and marketing materials you requested
  • Email you with special offers on other products and services we think you might like (see Marketing section below for further details)
  • Feedback contact with you
  • Process your order and manage your account.

We process personal data under this policy and in accordance with applicable legislation, including the General Data Protection Regulation (2016/679) (the "GDPR") and the applicable national data protection laws.

How do we store your data?

PS securely stores personal identification information on the server provided by a hosting company from European Union (SIA Nano IT, Latvia). We keep at least 2 levels of access restriction to your data, including password protection of the account and password protection to access a binary database containing the data collected. No personal data stored in the open form, and data access is provided to authorized personnel only.

Other data collected without personal identification, such as web logs from a web server, are stored on the server as text logs, and are also subject to a restricted protected access.

It may at times be necessary that your personal data is transferred to and stored at a destination outside the European Union. It may also be processed by data processors operating outside the EU. By submitting your personal data to us or by consenting to the processing of your personal data you agree to the processing of your data, including both data storage and data transfer, outside the EU for the purposes set out in this Policy. We will take all reasonably necessary precautions to ensure that your data is treated securely and in accordance with the applicable laws. We will not store any of your personal data longer than necessary to fulfil the purposes set out in this Policy.

PS shall process and store your personal data only for the period necessary to achieve the purpose of storage, or as far as this is granted by the European legislator or other legislators in laws or regulations to which PS as a data controller is subject to.

If the storage purpose is not applicable, or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data are routinely blocked or erased in accordance with legal requirements. Data deletion is performed by manual removal of the personal record from the database.

Marketing

PS would like to send you information about products and services of ours that we think you might like. For this purpose, we might transfer a limited subset of your personal data to a third-party mailing services given they explicitly expressed honoring GDPR requirements.

If you have agreed to receive marketing, you may always opt out at a later date. If you no longer wish to be contacted for marketing purposes, please direct opt-out message to info@predictive.solutions.

What are your data protection rights?

PS would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request PS for copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that PS correct any information you believe is inaccurate. You also have the right to request PS to complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that PS erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that PS restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to PS’s processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that PS transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@predictive.solutions.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. Cookies allow us to provide you with a more streamlined and accessible experience when using this website. The information generally does not comprise any data that would allow us to individually identify you as a natural person.

For further information, visit allaboutcookies.org.

How do we use cookies?

PS uses cookies in a range of ways to improve your experience on our website, including:

  • Keep trace of your cookie consent selection so not to show cookie consent banner on every visit
  • Enable form sending functionality and protect from unsolicited sending form data
  • Statistics and analytics on Website usage
  • Advertising. By sharing some limited aspects of cookie data with our advertising partners we may show you advertising on other sites based on your browsing patterns on our Website.

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • csrftoken - Cross-Site Request Forgery Protection token. Issued by the website to protect against online forms being submitted from unauthorised locations. Lifespan: a year.
  • __cfduid, OptanonConsent, OptanonAlertBoxClosed – these cookies are set by the CookiePro Cookie Consent & Website Scanning solution. First one is to speed up page load times and the rest is to remember Cookie Consent choices you made. Lifespan: a year.
  • _ga, _gid – records visit statistics (Google analytics). It is used to reduce the frequency of requests – to limit data collection on homepages with high data flow. Lifespan: 2 years, a day, respectively.
  • _gat_gtag_UA_140864759_1 - These cookies are associated with Google Tag Manager which we use to load scripts into our website pages. Lifespan: a few seconds.
  • APISID, SSID, SID, SAPISID, HSID – targeting/advertising cookies from Google. Lifespan: 5 months

The information collected for Google analytics will be sent to and stored on Google Inc. servers which are located in many countries worldwide. This information can be processed by a server located outside Latvia or the European Union.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Unless you have set your browser to decline all or certain type of cookies, our cookies will be issued to you as soon as you visit our website.

Most browsers allow you to control cookies through their settings preferences. If you prefer not to receive cookies, you may set your browser to refuse all cookies or send an alert when a cookie is issued.

More information about how to manage cookies preferences on the most popular browsers can be found here:

Privacy policies of other websites

This website contains links to other websites. This policy applies only to this website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

PS keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 27th of May 2019.

How to contact us

If you have any questions about PS’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@predictive.solutions

SIA “PREDICTIVE SOLUTIONS”

Vīlandes iela, 16-5G, Rīga, LV-1010, Latvija

+371 78555463

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that PS has not addressed your concern in a satisfactory manner, you may contact the Data State Inspectorate in Latvia.

Contacts are available at: http://www.dvi.gov.lv/en/.